Controller and contact details
Urban Sky Web Ltd is the controller of personal information handled through ExteriorWallCladding.com. It is registered in England and Wales under company number 17421062. Its registered office is 14/2E Docklands Business Centre, 10–16 Tiller Road, London, E14 8PX. Privacy enquiries can be sent to hello@exteriorwallcladding.com.
Information you enter in tools
Calculator measurements and material-finder answers are processed in your browser. They are not sent to our server or stored by us.
Information, purposes and lawful bases
Our hosting provider may process standard technical logs such as IP address, requested page, browser information, time, error and security data. Urban Sky Web Ltd relies on legitimate interests to deliver, secure and troubleshoot the website.
If you contact us, we process your email address, message and related correspondence to reply, manage the relationship, correct content and protect legal rights. The legal basis is legitimate interests, or steps connected with a requested service where applicable. Information may also be used where necessary to meet a legal obligation or establish, exercise or defend a legal claim.
Cookies and local storage
The launch version does not set analytics or advertising cookies and does not use browser storage for the calculators. A merchant may set its own cookies after you follow an external link; its privacy notice then applies.
Recipients and international transfers
Information may be processed by providers supporting hosting, security and email, and by professional advisers or public authorities where necessary. If you choose an external merchant link, that merchant and any affiliate network process the resulting visit under their own privacy notices.
Some providers may process information outside the United Kingdom. Where UK data-protection law requires safeguards, Urban Sky Web Ltd relies on an applicable adequacy regulation or approved contractual safeguards and supplementary measures. You may ask for information about the safeguard used.
Retention
Correspondence is normally deleted within 24 months after an enquiry is closed unless it remains necessary for an ongoing relationship, legal claim or legal obligation. Hosting and security logs follow the provider's operational retention schedule. Retention is reviewed and information is deleted or anonymised when no longer needed.
Your rights and complaints
Depending on the circumstances, you may request access, correction, deletion, restriction or portability of your information. You may object to processing based on legitimate interests. We may need reasonable information to locate and verify a request.
The site does not use personal information for solely automated decisions with legal or similarly significant effects. If you remain dissatisfied after contacting us, you can complain to the Information Commissioner's Office.
Sensitive information
Do not send sensitive personal information, confidential project documents or urgent building-safety concerns. This site cannot assess an individual building.
Changes
If analytics or advertising is introduced, this notice and the site’s consent controls will be updated before non-essential cookies are used.